1. General
At DUSA Rent a Car, we take the privacy of our website visitors and customers very seriously. This Privacy Policy explains what information we collect when you visit our site and use our services, how we use it, and how we keep it secure.
2. Information We Collect
2.1 Information you provide directly
Name, email address, phone, ID/passport, driver's licence and payment details you share with us when making a reservation, sending a contact-form message or using account functions.
2.2 Information collected automatically
When you visit our site, our infrastructure automatically collects:
- IP address, browser and device information;
- Pages visited and time spent;
- The source that led you to the site (search engine, referral link etc.);
- Cookie information.
3. Use of Cookies
The following cookie categories are used on our site:
- Essential cookies: for session management, security and core functionality.
- Preference cookies: to remember your language and session preferences.
- Analytics cookies: anonymous usage statistics via third-party tools such as Google Analytics.
You can always manage cookie preferences from your browser settings. If you disable essential cookies, some site features may not work.
4. How We Use Information
- To form and perform the rental contract;
- To track, confirm and notify reservation changes;
- To process payments and invoices;
- To respond to customer support requests;
- To analyse and improve service quality;
- To comply with legal obligations;
- To send marketing communications — only with your explicit consent.
5. Sharing of Information
Your personal information is shared only with the third parties necessary for providing the rental service (insurance companies, payment institutions, technical vendors) and with authorised public bodies where legally required. Your data are never sold or rented to third-party marketers.
6. Data Security
Our site is secured with an SSL certificate. Your data are protected by access control, encryption and authorisation mechanisms, and kept safe from unauthorised access through physical and technical measures.
7. Your Rights
All your rights under KVKK (information request, correction, erasure etc.) are explained in detail on our KVKK Disclosure page.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from this age group.
9. Changes
This Privacy Policy may be updated from time to time. The current version is always published on our website. For significant changes, a notification is sent to your registered email address.
10. Contact
For questions about the Privacy Policy: info@dusarentacar.com · 0542 119 38 38